As the coronavirus pandemic has impacted the globe and how people access healthcare, we are pleased to offer a virtual dental assessment called SmileMate. This brand-new service allows patients to get dental evaluations from the safety and comfort of home.

With SmileMate, current and new patients can get a remote assessment of their dental health before seeing us in the office.

How Does SmileMate Work?

Accessing the SmileMate service is fast and straightforward! Here’s what you need to do:

  1. Create an account.
  2. Follow the instructions on how to take the necessary photos.
  3. Submit your photos. (There’s no charge to do so.)
  4. In just a few hours, we will provide you a full dental report.
  5. If we identify any issues, you can book an appointment straight away to discuss them further with one of our dentists. You also can request a video consult.


Who is eligible to use SmileMate?

Everyone can take advantage of the service for any treatment type. SmileMate fully addresses most dental queries and concerns.

Do I need to wait to hear from your team to use the service?

No, just go directly to our website, create an account and follow the prompts.

How do I get started?

Complete the patient contact information, take your photos as instructed and submit them. As soon as one of our dentists has reviewed everything, a report will be created, which we will share with you. You can then make an in-office appointment or request a video consult.

Contact Us Today

If you have other questions about how SmileMate works, please contact Incredible Smiles today. We look forward to serving your dental needs.


Any invasive or surgical procedure may carry risks. Before moving forward, it is recommended that you seek a second opinion from an appropriately licensed medical professional.


SmileMate Incredible Smiles | (08) 8288 9202